Support

Physical distance advances the investigation. As you walk, the app reaches authored distance thresholds and delivers the next narrative update.

No. The Missing Walk is not a route-navigation game. Walk somewhere suitable and safe. Progress is based on distance travelled rather than reaching predetermined locations.

Location permission is used to measure walking progress. If permission is denied, the investigation cannot reliably advance by real-world distance. Use the app's permission recovery guidance or iPhone Settings to review access.

Check that location access is enabled, that the investigation is not paused and that your iPhone can obtain a usable location signal. If you have just changed permission settings, return to the app and resume the investigation.

The V1 app is designed to support lock-screen walking and background location tracking. Keep audio available if you want to hear spoken updates while the phone is away.

Yes. Pausing is intended to stop active walking progression until you choose to resume.

The investigation includes persistence and restore behaviour so progress can be resumed after an interruption. Reopen the app and follow the restore/resume state presented there.

Headphones are recommended because spoken updates reduce the need to look at the screen while walking. They are part of the intended experience, but the public site does not claim they are technically mandatory.

The app includes a restart flow. Use the restart control provided in the investigation interface. Restarting is expected to reset the current case, so use it only when you intend to begin again.